Question 1

What electric bike models does MAV carry and what are their key specs?

Accepted Answer

MAV offers three styles: the Step Over (SO) with a 750-watt motor and high frame bar, the Step Through (ST) with the same 750-watt motor but a lower top bar for easier mounting, and the Foldable Dexter (FD) that weighs 48 lbs and folds to suitcase size with options for either a 500-watt or 750-watt motor. All models come standard with a 48-volt 15.6 amp-hour battery providing approximately 30–50 miles of range per charge, and the larger models weigh about 55 pounds with battery.

Question 2

Does MAV offer financing options for bike purchases?

Accepted Answer

Yes, MAV offers financing for electric bike purchases. Customers interested in financing should contact the shop by phone or visit in person to discuss available options.

Question 3

What warranty coverage does MAV provide?

Accepted Answer

MAV provides a one-year warranty on the battery and motor for all its electric bikes. Service and repairs are available at the shop or by phone if customers prefer to handle repairs themselves.

Question 4

Can customers schedule test rides before purchasing?

Accepted Answer

Yes, customers can call the shop to schedule a test ride appointment on any of MAV's electric bikes. Walk-in visits are welcome during standard business hours, though appointment scheduling is recommended.

Question 5

What services does MAV provide beyond bike sales?

Accepted Answer

MAV offers service, maintenance, and repairs for all electric bikes it sells. The shop handles both in-store service and can provide parts for customer self-service repairs.

Question 6

What is the origin story of MAV Electric Bikes in Katy?

Accepted Answer

The shop was established to introduce the Katy community to electric bikes after the owners relocated from a small California town where electric bikes are already widespread. The founders wanted to share the practicality and fun of electric cruiser bikes and provide local access to high-quality, affordable models.

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