Question 1

What repair services does Mad Dog Cycles offer beyond standard tune-ups?

Accepted Answer

Mad Dog Cycles offers bike fitting (Pro Fit, Pro Fit with Aero Bars, and Triathlon-specific fitting), suspension service, and repairs on select light electric vehicles including electric dirt bikes, scooters, and mopeds. The shop's technical staff brings over 150 years of combined experience and can evaluate custom repair needs; customers can text (801) 693-4378 for services not listed in standard packages.

Question 2

How quickly can Mad Dog Cycles complete a bike repair?

Accepted Answer

Standard service uses posted labor rates with turnaround based on current shop queue plus any required parts. The shop also offers priority service: 48-hour turnaround at 150% of posted labor rate, or 24-hour turnaround at 200% of posted labor rate. Priority spaces are limited daily and depend on parts availability; customers should call or text (801) 222-9577 ahead to confirm availability.

Question 3

Does Mad Dog Cycles have multiple locations?

Accepted Answer

Mad Dog Cycles operates locations in both Orem and Provo, Utah.

Question 4

What is Mad Dog Cycles' background and community involvement?

Accepted Answer

Mad Dog Cycles has operated since 1997 and positions itself as a community-focused shop. The business has started a mountain bike team and remains actively involved in the local cycling community.

Question 5

What are the service package pricing tiers at Mad Dog Cycles?

Accepted Answer

For classic pavement bikes: Bronze ($79.99), Silver ($149.99), and Gold ($269.99). For mountain bikes: Bronze ($139.99), Silver ($224.99), and Gold ($399.99). Professional bike fitting ranges from $100 (Pro Fit Transfer) to $300 (Triathlon fitting). All prices listed are labor only; required service parts are charged separately.

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