Question 1

What e-bike repair services does Locomotion E-Bikes provide?

Accepted Answer

The shop offers assembly, repairs, tune-ups, flat tire repair, fitting adjustments (handlebars, seats, stems), and brake bleeding. Customers should call ahead at (214) 856-4035 to schedule a repair appointment, as all work is performed at the store location.

Question 2

Does Locomotion E-Bikes repair all types of electric bikes?

Accepted Answer

The shop services only Class 1, 2, and 3 e-bikes and does not work on bikes purchased from Amazon or Walmart. It does not service electric dirt bikes, electric motorcycles with motors over 750 watts, or scooters.

Question 3

What is Locomotion E-Bikes' policy on payment methods?

Accepted Answer

The shop does not accept Zelle, PayPal, or Venmo as payment. Customers should only conduct legitimate business through the shop's phone number (214) 856-4035 or email (info@locomotionebikes.com).

Question 4

Does Locomotion E-Bikes offer mobile or at-home repair service?

Accepted Answer

The shop does not provide mobile repair service; all repairs must be completed at the store location in McKinney.

Question 5

What accessories and gear does the shop carry besides e-bikes?

Accepted Answer

Locomotion E-Bikes carries Sena Helmets with Bluetooth and mesh communication technology, as well as various e-bike accessories for customization and maintenance.

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