Question 1

Does La Cordee - Laval offer bike repair and maintenance services?

Accepted Answer

Yes, the shop offers bike workshop services including adjustments, repairs, and complete overhauls. Customers can visit the shop to have their bikes serviced during the warmer months.

Question 2

What is La Cordee's background in the outdoor retail market?

Accepted Answer

La Cordee has been a reference point for outdoor goods in Quebec for more than 70 years, offering technical and casual apparel, equipment, and expert advice across multiple activity categories including skiing, climbing, hiking, and camping.

Question 3

Does La Cordee offer any incentives when purchasing a bike?

Accepted Answer

Customers who buy a bike receive 15% of its value in gift card credit, subject to terms and conditions.

Question 4

Does La Cordee carry brands beyond Kona?

Accepted Answer

Yes, the shop stocks a range of outdoor and cycling brands including Osprey, LOWA, and Royal Robbins, alongside other equipment for camping, hiking, and travel.

Question 5

What customer support options does La Cordee provide?

Accepted Answer

La Cordee offers online customer service available Sunday through Friday from 10:00 to 17:00, an FAQ section on their website, email support at info@lacordee.com, and in-store assistance at multiple locations.

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