Question 1

What suspension and brake services does JRA Bicycle Company specialize in?

Accepted Answer

JRA Bicycle Company operates as a suspension and hydraulic brake service center, working on all brands of suspension forks, frame shocks, and disc brakes. The shop's staff is certified at the United Bicycle Institute in Ashland, Oregon.

Question 2

Does JRA Bicycle Company offer bike test rides or demo opportunities?

Accepted Answer

Yes. JRA Bicycle Company periodically hosts mountain bike demo days at local parks where customers can test ride a variety of bikes including fat bikes, 29ers, 27.5-inch bikes, and both hardtails and full-suspension models in 90-minute blocks. Interested riders can call the shop to reserve a time slot.

Question 3

What is included in JRA Bicycle Company's Bike Spa service package?

Accepted Answer

The Bike Spa package includes wash and drivetrain degreasing, brake pad and rim brake surface inspection, cable and housing lubrication, handlebar tape or grip cleaning, and a finishing polish coat. Customers can upgrade to a tune-up service for an additional cost.

Question 4

What is JRA Bicycle Company's approach to bike repair regardless of where the bike was purchased?

Accepted Answer

JRA Bicycle Company services all bicycles equally regardless of brand or purchase location. The shop emphasizes techniques often overlooked at other shops, including free chain wear checks, properly cleaned and oiled cable housing, and evaluation for weight savings and rolling efficiency.

Question 5

Does JRA Bicycle Company carry X-LAB USA products?

Accepted Answer

Yes. JRA Bicycle Company offers X-LAB USA products, which are tools and accessories marketed toward triathlon athletes.

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