Question 1

What repair services does John's Cyclery offer?

Accepted Answer

The shop provides a range of bicycle repairs and customizations, including Standard Tune-Ups (bearing, braking, shifting, and wheel truing adjustments) for $120 plus parts, Major Tune-Ups with cable replacement and hydraulic brake bleeds for $179 plus parts, and hydraulic brake bleeds at $40 per brake. The shop notes its professional staff is capable of additional services beyond those listed, including sizing and packing for shipment.

Question 2

Does John's Cyclery offer financing or payment options?

Accepted Answer

The shop offers financing through Trek Financing and a lease-to-own option through Acima. Customers must be pre-approved and then visit the store in person to use these payment methods.

Question 3

How long has John's Cyclery been in business?

Accepted Answer

John's Cyclery was established in 1968 and has been serving the Charleston, WV area since its founding.

Question 4

What group rides or community events does the shop host?

Accepted Answer

John's Cyclery hosts group rides and events that are posted on its Events and Group Rides page, the Trek Ride Club app, its Strava Club, and Facebook. The shop also hosts the John's Cyclery 500 mi Annual Distance Challenge, where riders can earn a shop jersey by completing 500 miles in 2026 through the Trek Ride Club app.

Question 5

Does John's Cyclery provide local cycling route information?

Accepted Answer

Yes, the shop has uploaded dozens of local cycling routes to the Trek Ride Club App, and customers can set John's Cyclery as their preferred retailer within the app to access these routes and connect with local riders.

John's Cyclery

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