Question 1

Does Island Bicycles accept walk-in repairs, or is an appointment required?

Accepted Answer

Island Bicycles welcomes walk-ins during business hours; appointments are not required. Customers should plan to leave their bike for 7–10 business days, as repair times vary.

Question 2

What delivery and pickup services does Island Bicycles offer?

Accepted Answer

The shop offers free local pickup and delivery for service within a limited area (generally west from Long Beach Road to East F. Middleton, north to Highway 211, and within the Town of Southport). Outlying areas including Holden Beach, Calabash, Sunset Beach, and Bald Head Ferry incur delivery charges. Deliveries must be scheduled in advance and do not occur on Sundays, Mondays, or holidays.

Question 3

Does Island Bicycles rent bicycles?

Accepted Answer

Yes, Island Bicycles provides bicycle rentals. Rental delivery is also available under the same service area and scheduling terms as repair delivery.

Question 4

What does a tune-up include at Island Bicycles?

Accepted Answer

Tune-ups vary by bike type and range from $89–$204. All include detail and lubrication, brake and shifting adjustment, wheel truing, bearing adjustment, and e-bike diagnostics. Single-speed bikes start at $89, geared analog bikes at $149, and e-bikes begin at $134.

Question 5

Can customers order bikes online and pick them up in store at Island Bicycles?

Accepted Answer

Yes, Island Bicycles offers online ordering with in-store pickup available.

Question 6

What types of bikes does Island Bicycles stock?

Accepted Answer

The shop carries road bikes, mountain bikes, electric bikes, fitness bikes, hybrid bikes, cruiser bikes, Catrike recumbent trikes, and children's bikes, alongside a full range of accessories, apparel, helmets, lights, and parts.

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