Question 1

What bike rental options and rates does Infinity Bicycles offer?

Accepted Answer

Infinity Bicycles rents hybrid bikes for $30 per day, e-bikes for $50 per day, trail bikes for $70 per day, and carbon road bikes for $90 per day. Helmets, locks, and water bottle cages are included free with any rental. Customers can reserve bikes in advance (at least one week notice recommended) or rent on a first-come, first-served basis at any location.

Question 2

Does the shop offer professional bike fitting services?

Accepted Answer

Yes. Every customer who purchases a bike receives a free basic floor fit. Professional fits are available for a fee and include cleat fits, road bike fits, and tri bike fits performed by highly trained fit experts.

Question 3

What are the warranty and return policies at Infinity Bicycles?

Accepted Answer

All bike frames carry a lifetime warranty, and parts and accessories are warranted for one year from the date of purchase. Bontrager products can be returned within 30 days for exchange or store credit if not satisfied. Unused accessories with original packaging can be exchanged within 30 days of purchase.

Question 4

What financing options does Infinity Bicycles offer?

Accepted Answer

The shop provides credit financing with flexible terms of 3, 6, or 12 months for purchases.

Question 5

Does Infinity Bicycles host group rides or clinics?

Accepted Answer

The shop hosts free group rides year-round and offers clinics for customers. A calendar of scheduled rides is available on the shop's website.

Question 6

What makes Infinity Bicycles distinctive in its service approach?

Accepted Answer

Infinity Bicycles operates as a three-location regional chain (Orange Beach, Daphne, and Mobile, Alabama) with a Trek Factory Certified Service Department at each location that services all brands and models of bicycles. The shop also offers extended test rides (up to 1 hour) so customers can evaluate bikes before purchase.

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