Question 1

What is the IBB Fit→Spec→Build process?

Accepted Answer

IBB Cyclery uses a three-step custom build methodology. The Fit phase involves F.I.S.T. Bike Fit Certified analysis using a power-based dynamic fitting approach to optimize comfort, biomechanics, and efficiency across pedal interface, saddle positioning, handlebar geometry, and crank length. The Spec phase pins down frame size, geometry, and components based on the rider's fit coordinates and budget. The Build phase includes meticulous assembly with precision cuts to brake lines, fork tubes, and bars, followed by fine-tuning of brakes and derailleurs to match the rider's exact fit coordinates.

Question 2

Does IBB Cyclery offer bike rental?

Accepted Answer

Yes, IBB Cyclery has current rental bikes available. Specific details on rental categories, duration options, and pricing are best confirmed by contacting the shop directly.

Question 3

What types of bikes can be custom built at IBB Cyclery?

Accepted Answer

The shop specializes in custom builds across multiple categories including triathlon/time trial bikes, road, gravel, cyclocross, and mountain bikes. The shop also carries e-bike options in hybrid, comfort, road, gravel, and mountain categories, as well as pre-owned inventory.

Question 4

What is the background of IBB Cyclery's founder?

Accepted Answer

Kirk, the shop's founder, has over 20 years of triathlon racing experience (2001–present) including pro-level racing from 2006–2013. He began as the Independent Bike Builder in April 2012, working out of his kitchen and sourcing parts independently without vendor affiliations. In October 2013, he opened the physical shop in Ivins, Utah, where he has since completed approximately 900+ fits and 600+ frame-up custom builds for clients across 39+ states and 11+ countries.

Question 5

Does IBB Cyclery serve customers outside the local area?

Accepted Answer

Yes, IBB Cyclery has built and fitted bikes for clients across more than 37 states and 10 countries. While the shop is physically located in Ivins, Utah, its reputation extends nationally and internationally.

Question 6

What rental bike categories does the shop stock?

Accepted Answer

IBB Cyclery lists current rental bikes in the following categories: e-Hybrid/e-Comfort, e-Road/e-Gravel, e-Mountain Bikes, Mountain Bikes, and Road/Gravel. Availability and specific models should be confirmed directly with the shop.

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