Question 1

Does Hilltop Bicycles New Jersey offer bike demos or rentals?

Accepted Answer

Yes, the shop offers demo bikes on a reservation basis. Riders must bring their own helmet, have a valid ID and credit card ready, and sign a liability waiver. Demo bikes come equipped with flat or Shimano pedals, though riders may bring their own pedals for installation. Riders under 18 must have a parent present to sign the waiver.

Question 2

What should a customer know before demoing a bike at this shop?

Accepted Answer

All demo riders are required to wear a helmet. Customers should bring their own helmet and any pedals they prefer to use. A credit card pre-authorization and possible deposit may be required at checkout.

Question 3

Is Hilltop Bicycles New Jersey part of a larger network or marketplace?

Accepted Answer

Yes, Hilltop Bicycles New Jersey is now part of the Incycle Marketplace, which provides access to an expanded online selection of bikes, pre-owned bikes, apparel, and gear. Customers can shop online or book an in-store experience.

Question 4

What services does the shop provide beyond bike sales?

Accepted Answer

The shop offers expert bike repairs, professional fitting services, and group rides. Customers can contact Rider Specialists for help finding the right bike, trail recommendations, or joining group rides.

Question 5

Does Hilltop Bicycles New Jersey have multiple locations?

Accepted Answer

Yes, the shop operates three locations across New Jersey: Madison, Cranford, and Summit. Customers can reach any of the three teams for questions about inventory, demos, events, rides, or service.

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Hilltop Bicycles New Jersey - Madison

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