Question 1

What services does High Mountain Cycles offer beyond standard bike repair?

Accepted Answer

High Mountain Cycles offers concierge pick-up and delivery service, basic bike repair instruction, suspension repair and rebuilds, and wheel tuning. The shop is also an authorized dealer for Intense and Salsa bikes.

Question 2

What is the background of High Mountain Cycles' head mechanic?

Accepted Answer

Head mechanic Keith Baumgartner has nearly a decade of bike maintenance experience and received education from Bartlett Bicycle Academy and UBI. He holds specific certifications in suspension repairs and rebuilds and wheel tuning, and completes yearly continuing education courses to stay current with industry changes.

Question 3

How did High Mountain Cycles get started?

Accepted Answer

High Mountain Cycles began during a stay-at-home order when the owners posted about their idea on Facebook and received overwhelming interest. The shop initially operated as a garage-based service from their home in Francis before building a 500 square foot dedicated shop.

Question 4

Does High Mountain Cycles offer pick-up and delivery service?

Accepted Answer

Yes, High Mountain Cycles offers concierge pick-up and delivery as part of its service offerings.

Question 5

Does the shop teach bike repair skills?

Accepted Answer

High Mountain Cycles offers instruction in basic bike repair as one of its services.

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