Question 1

What is Fit Werx's approach to bike fitting?

Accepted Answer

Fit Werx uses a "Rider First" approach, fitting each rider independently of the bike itself rather than forcing the rider to adapt to a pre-selected frame. The shop's fitting process is grounded in methods developed and proven over time, incorporating assessment techniques that Fit Werx has helped create, and focuses on positioning, technique refinement, and equipment setup to address comfort, injury recovery, or performance goals.

Question 2

How does Fit Werx handle bike assembly and builds?

Accepted Answer

Fit Werx's mechanics approach every bike build—whether production or custom—with a "zero defects" attitude, aiming for bikes that fit well, function optimally, last as long as possible, and deliver the best long-term value and ride experience.

Question 3

What type of bike fitting service does Fit Werx provide compared to typical bike shops?

Accepted Answer

Fit Werx positions its fitting as distinct from standard "bike shop fittings" or internet fittings, emphasizing that skilled and experienced people, rather than tools alone, deliver results. The shop has been at the forefront of bike fitting for many years and continues to refine its process as new information becomes available.

Question 4

What is Fit Werx's business philosophy?

Accepted Answer

Since 2001, Fit Werx has operated on a "Rider Matched" approach to bike selection and sales, prioritizing the rider as the most important component of the bicycle. The shop combines bike fitting services with mechanical expertise and product selection to create bicycles that enhance the riding experience and help riders achieve their goals.

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