Question 1

Does Epicenter Cycling offer free test rides and demo bikes?

Accepted Answer

Yes, test rides are always free at Epicenter Cycling, and customers can try out as many bikes as desired. The shop also offers demos with a fee that can be applied toward purchase if the customer buys the bike. Staff will fit customers properly to the bike and ensure comfort before any ride.

Question 2

What bike fitting and sizing services does Epicenter Cycling provide?

Accepted Answer

Epicenter Cycling offers bicycle fittings, cleat fittings, saddle sizing, and suspension setup. The shop also provides helmet fitting tailored to the customer's riding style, and staff will accompany customers on rides to show favorite trails and routes.

Question 3

Does the shop offer bike rental or demo options?

Accepted Answer

Yes, Epicenter Cycling offers both bike rental and demo services. Demo fees can be credited toward a purchase if the customer decides to buy the bike.

Question 4

What is the history of Epicenter Cycling?

Accepted Answer

Epicenter Cycling was established in 2009 by Santa Cruz locals Shawn and Kazia Wilson and has grown to six locations across the Central California coast in Aptos, Santa Cruz, Monterey, Pacifica, Gilroy, and Mill Valley.

Question 5

Does Epicenter Cycling support local cycling advocacy and community?

Accepted Answer

Yes, Epicenter Cycling has a documented track record of supporting local bike advocacy organizations including Mountain Bikers of Santa Cruz, Santa Cruz County Cycling Club, Bike Santa Cruz County, and Girls Rock Santa Cruz, and contributes to bike-related fundraisers, projects, and events.

Question 6

Can customers trade in their bike at Epicenter Cycling?

Accepted Answer

Epicenter Cycling advertises a trade-in program; customers are encouraged to inquire in-store or by phone for specific details on how the trade-in process works.

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