Question 1

Does Electric Bikes of Santa Barbara specialize in any particular type of electric bike?

Accepted Answer

Yes, the shop specializes in Surron electric motorcycles, offering expert custom builds, professional repairs, maintenance, performance upgrades, and a full selection of parts and accessories. The shop is also known for Class 2 and 3 Pedal Assist bikes from brands including Zooz, P-51, Jackrabbit, Murf, and Urtropia.

Question 2

What service certifications does the shop hold?

Accepted Answer

Electric Bikes of Santa Barbara operates as a Bosch Certified Service Center, with Bosch-certified mechanics available for repairs, maintenance, and after-purchase support during business hours.

Question 3

Can customers test ride bikes at the showroom?

Accepted Answer

Yes, the shop offers accompanied test rides at its downtown Santa Barbara showroom. Team members will accompany customers on test rides to ensure the experience is informative and enjoyable.

Question 4

Does the shop accept walk-in customers?

Accepted Answer

The retail showroom is open to walk-ins during business hours. Customers can also drop off bikes for Bosch Certified Service at any time during operating hours.

Question 5

Are custom builds available at Electric Bikes of Santa Barbara?

Accepted Answer

Yes, Electric Bikes of Santa Barbara offers custom builds for Surron electric motorcycles. Customers can contact the shop or visit the showroom to discuss their build specifications.

Question 6

What is the shop's ownership structure?

Accepted Answer

Electric Bikes of Santa Barbara is described as locally owned and rider-focused, not corporate controlled.

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