Question 1

Does Decorah Bicycles service electric bikes?

Accepted Answer

Yes. The shop services e-bikes purchased there, any mid-drive e-bike from brands it sells (Trek, Specialized, Electra, and Batch), and any e-bike with a Bosch electric system regardless of brand. For other e-bikes, the shop will attempt to recommend an alternative service provider.

Question 2

What is the best time to bring a bike in for service at Decorah Bicycles?

Accepted Answer

October through January offers the quickest turnaround times. The shop encourages customers to schedule service at the end of their riding season so work is completed before the spring rush, when turnaround times are significantly longer due to high volume.

Question 3

Does Decorah Bicycles accept service work year-round?

Accepted Answer

Yes. The shop accepts service work all year, though it may temporarily pause intake during peak season to manage its workload and storage capacity. Customers are encouraged to check the shop's Facebook, Instagram, or website for any temporary service limitations.

Question 4

What types of bicycles will Decorah Bicycles service?

Accepted Answer

The shop services most makes and models of bike-shop-quality non-electric bicycles, including department store bikes (quoted on a case-by-case basis for cost-effectiveness and safety). The shop reserves the right to decline service on any bike if it determines the work would not be safe, cost-effective, or falls outside its expertise.

Question 5

Does Decorah Bicycles offer bike rentals?

Accepted Answer

Yes. The shop offers bike rentals with a selection designed to accommodate various needs, allowing customers to explore Decorah by bike, including access to the Trout Run Trail and surrounding areas.

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