Question 1

What is included in Danny's Cycles' service plan with a new bike purchase?

Accepted Answer

Every new bike includes a 13-Month Service Plan covering unlimited basic tune-ups and adjustments at any Danny's Cycles location, plus replacement parts and labor if components fail due to manufacturer defects. The shop recommends a 1-month check-up for initial adjustments and a 12-month tune-up before coverage expires. Normal wear and tear and wearable parts such as brake pads, chains, tires, and grips are not covered.

Question 2

Can customers rent bikes from Danny's Cycles before making a purchase?

Accepted Answer

Yes, Danny's Cycles offers daily and weekly bike rentals as part of its rent-before-you-buy program, allowing customers to test a bike before committing to a purchase.

Question 3

Does Danny's Cycles accept trade-ins for used or electric bikes?

Accepted Answer

The shop accepts trade-ins of used bikes for credit toward a new Trek purchase and participates in Upway e-bike trade-in programs for instant credit on e-bikes. Both options are designed to be quick and easy transactions.

Question 4

What services are available without an appointment at Danny's Cycles?

Accepted Answer

Expert service at every Danny's Cycles location is available with no appointment necessary. The shop offers online booking for tune-ups with options for roundtrip delivery or in-store drop-off, with service packages starting at $109.

Question 5

Will Danny's Cycles assemble bikes purchased elsewhere?

Accepted Answer

Yes, the shop professionally assembles bicycles regardless of where they were purchased.

Question 6

How long has Danny's Cycles been in business?

Accepted Answer

Danny's Cycles has operated since 1967 and now maintains six convenient locations across Connecticut and New York.

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