Question 1

What is included in Danny's Cycles' 13-Month Service Plan?

Accepted Answer

Every new bike purchase from Danny's Cycles includes a 13-Month Service Plan covering unlimited basic tune-ups and adjustments at any of the shop's locations for 13 months, plus replacement parts if they fail due to manufacturer defects. The plan recommends an initial 1-month check-up and a final 12-month tune-up, though it does not cover wearable parts like brake pads, chains, tires, and tubes.

Question 2

Does Danny's Cycles offer an extended service plan option?

Accepted Answer

Yes. The shop offers a 26-Month Extended Service Plan that doubles coverage to 26 months and adds flat tire protection (tubes and labor). This plan must be purchased at the time of bike purchase and includes unlimited tune-ups for the full 26 months, though manufacturer defect coverage for parts ends at 13 months.

Question 3

Can customers rent bikes from Danny's Cycles before purchasing?

Accepted Answer

Yes. Danny's Cycles offers daily and weekly bike rentals, allowing riders to test a bike before committing to a purchase. The shop also operates an Upway e-bike trade-in program and accepts used bikes as trade credit toward new purchases.

Question 4

Does Danny's Cycles assemble bikes purchased elsewhere?

Accepted Answer

Yes. The shop professionally assembles bicycles bought from other retailers. Danny's Cycles also offers tune-up services and delivery options, with online booking available and packages starting at $109.

Question 5

How long has Danny's Cycles been in business?

Accepted Answer

Danny's Cycles has been operating since 1967 and currently operates six convenient locations across Connecticut and New York.

Question 6

What is the Flat Insurance option at Danny's Cycles?

Accepted Answer

Flat Insurance covers inner tube replacements and repair labor for flats for as long as the customer owns the bike. It costs $39.99 when added at the time of purchase from Danny's Cycles, or starting at $49.99 for bikes purchased elsewhere, and includes while-you-wait service when shop availability allows.

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