Question 1

What is included in Danny's Cycles' 13-Month Service Plan?

Accepted Answer

Every new bike purchase includes unlimited basic tune-ups and adjustments at any Danny's Cycles location for 13 months, plus replacement parts and labor if components fail due to manufacturer defects. The shop recommends a 1-month check-up for initial adjustments and a 12-month tune-up before the plan expires. Wearable parts such as brake pads, chains, tires, and grips are not covered.

Question 2

Does Danny's Cycles offer an extended service plan option?

Accepted Answer

Yes, the shop offers a 26-Month Extended Service Plan that doubles coverage to 26 months and includes flat tire insurance covering tube replacements and repair labor. This plan must be purchased at the time of bike purchase and extends unlimited tune-ups through month 26, though manufacturer defect coverage for parts ends at 13 months.

Question 3

Can customers rent bikes from Danny's Cycles before buying?

Accepted Answer

Yes, the shop offers daily and weekly bike rentals as part of its rent-before-you-buy program, allowing riders to test bikes before committing to a purchase.

Question 4

What trade-in options does Danny's Cycles offer?

Accepted Answer

The shop accepts trade-ins of used bikes for credit toward a new Trek purchase and participates in Upway's e-bike trade-in program, which offers instant credit for current e-bikes. Westchester residents may also qualify for up to $1,000 off a new e-bike through Project MOVER, redeemable at the shop.

Question 5

Does Danny's Cycles assemble bikes purchased elsewhere?

Accepted Answer

Yes, the shop offers professional bicycle assembly for bikes bought outside Danny's Cycles, along with tune-up and delivery services starting at $109.

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