Question 1

What is included in Danny's Cycle-Rye Brook's 13-Month Service Plan?

Accepted Answer

Every new bike purchase includes unlimited basic tune-ups and adjustments at any Danny's Cycles location for 13 months, plus replacement parts and labor if components fail due to manufacturer defects. The shop recommends a 1-month check-up for initial adjustments and a 12-month tune-up before the plan expires. Normal wear and tear and wearable parts like brake pads, chains, tires, and grips are not covered.

Question 2

Does Danny's Cycle-Rye Brook offer an extended service plan beyond the standard 13 months?

Accepted Answer

Yes, the shop offers a 26-Month Extended Service Plan that doubles coverage to 26 months and adds flat tire insurance covering tube replacements and repair labor for as long as the customer owns the bike. This plan must be purchased at the time of bike purchase and can include an optional tubeless refresh add-on for $50.

Question 3

Can customers rent bikes from Danny's Cycle-Rye Brook before buying?

Accepted Answer

Yes, the shop offers daily and weekly bike rentals through its 'Rent before you buy' program, allowing riders to test a bike before making a purchase.

Question 4

Does Danny's Cycle-Rye Brook assemble bikes purchased elsewhere?

Accepted Answer

Yes, the shop professionally assembles bikes bought from other retailers and also offers assembly and delivery services, with tune-up packages starting at $109 and online booking available with roundtrip delivery or in-store drop-off options.

Question 5

What trade-in options does Danny's Cycle-Rye Brook provide?

Accepted Answer

The shop accepts used bike trade-ins for credit toward a new Trek purchase and participates in Upway's e-bike trade-in program, allowing customers to trade e-bikes for instant credit toward a purchase.

Question 6

How long has Danny's Cycle-Rye Brook been in business?

Accepted Answer

Danny's Cycles was founded in 1967 and has grown to operate six convenient locations across Connecticut and New York.

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