Question 1

What happens when a bike is purchased from Cyclesport?

Accepted Answer

Every bike comes completely assembled by a certified mechanic at no additional cost. Cyclesport fits the customer to the bike and makes adjustments for comfort at no additional charge. All bikes include a lifetime frame warranty, 1 year's warranty on parts, and 1 year of free service and adjustments.

Question 2

Does Cyclesport offer a price-match guarantee?

Accepted Answer

Yes. Cyclesport will match a lower price found at a local retailer or major online retailer on a qualifying product. Additionally, if a customer finds a lower authorized price on the same bike within 7 days of purchase, Cyclesport will refund the difference.

Question 3

What services are available at Cyclesport?

Accepted Answer

The shop offers bike repair, professional bike fitting, and online ordering with free in-store pickup. Cyclesport also accepts trade-ins toward the purchase of a new bike.

Question 4

Does Cyclesport have an in-store café or food service?

Accepted Answer

Yes. IL Freno espresso bar and café is now open at the Park Ridge location.

Question 5

What is the history of Cyclesport?

Accepted Answer

Cyclesport was founded in 1961 by Walter Grotz and is family-owned and operated by Michael and Tracy Grotz. The shop has been recognized as one of the Top 100 Stores in America and has served the cycling community for over 60 years.

Question 6

Does Cyclesport offer cycling vacations or travel services?

Accepted Answer

Cyclesport offers Trek Travel cycling vacations as an authorized Trek dealer.

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