Question 1

What bicycle fitting services does Cycle Craft offer?

Accepted Answer

Cycle Craft offers an Advanced Bike Fit service ($399.99) that uses advanced methodology and precision equipment to evaluate comfort and performance for any type of rider, suitable for dialing in an existing bike or facilitating a new purchase. The shop also provides a Fit Update Service ($150/hour) for previous clients who completed an Advanced Fit within the past 2 years to make adjustments based on physical changes, new equipment, or revised cycling goals.

Question 2

Who performs bike fits at Cycle Craft?

Accepted Answer

Brendan Poh, who has been fitting cyclists for over 20 years, leads the fitting services. He holds certifications in multiple methodologies including Serotta and FIST and has completed hundreds of bike fits.

Question 3

Does Cycle Craft have a trade-in program for kids' bikes?

Accepted Answer

Yes, the shop offers a Kid's Bike Trade-Up Program that allows customers to trade in outgrown bikes (in sizes 12", 16", 20", or 24") for store credit toward the next size up. Bikes are graded on condition (A, B, or C) based on paint, rust, tire wear, and original accessories, with trade-in value determined by size and condition grade.

Question 4

Does Cycle Craft organize group rides or cycling events?

Accepted Answer

Yes, the shop hosts fun rides and cycling events for customers to join. Details about upcoming events are available through the shop directly.

Question 5

What educational content does Cycle Craft provide?

Accepted Answer

Cycle Craft produces Cycle Craft TV, a series offering real-world cycling advice, maintenance tips, gear recommendations, and commuter guidance aimed at everyday riders and value-conscious cyclists.

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