Question 1

What bike fitting services does Cycle Craft offer?

Accepted Answer

Cycle Craft operates a Bicycle Fit Lab staffed by Brendan Poh, a fitter with over 20 years of experience and certifications in Serotta and FIST methodologies. The shop offers an Advanced Bike Fit ($399.99) for comfort and performance on any bike type, and a Fit Update Service ($150) for clients who completed an Advanced Fit within the past two years.

Question 2

Does Cycle Craft have a kids bike trade-in program?

Accepted Answer

Yes, the shop operates a Kid's Bike Trade-Up Program that allows customers to trade in outgrown bikes (12", 16", 20", or 24" sizes) toward larger sizes. Trade-in bikes must be bike-shop-quality and in rideable condition; the shop grades them as A, B, or C based on paint finish, rust, tire wear, seat/grip condition, and original accessories.

Question 3

What types of rides and events does Cycle Craft host?

Accepted Answer

Cycle Craft organizes fun rides and cycling events for the community, though specific details about frequency, difficulty level, or ride types are not listed on their site.

Question 4

Can customers trade in adult bikes at Cycle Craft?

Accepted Answer

The shop's website mentions both kids and adult bike trade-in programs, but specific details about the adult trade-in process, grading criteria, or values are not provided.

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