Question 1

What happens after a bike is purchased from County Cycles?

Accepted Answer

County Cycles safety checks, test rides, and correctly fits every bike before it leaves the store. The shop also offers a free safety check six weeks after purchase to ensure the bike continues to perform safely and comfortably.

Question 2

Does County Cycles offer bike fitting services?

Accepted Answer

Yes, the shop provides bike fitting services. Customers can book comfort bike fits or performance bike fittings, during which staff adjust bike geometry to the rider's measurements and flexibility to optimize comfort and performance.

Question 3

What is the experience level of County Cycles staff?

Accepted Answer

County Cycles is run by cyclists, and staff are professionally trained and experienced cyclists. The shop has over 30 years of experience in the industry and has worked with diverse cycling levels, from disability cyclists to race teams and junior cyclists who have progressed to professional racing.

Question 4

Does County Cycles service bikes in addition to selling them?

Accepted Answer

Yes, the shop offers bike servicing and repairs. Customers can book bikes in for service, and the team works through all components during the service process.

Question 5

What community involvement has County Cycles had beyond selling bikes?

Accepted Answer

County Cycles has supported all cycling levels, including helping disability cyclists, sponsoring race teams, and mentoring young junior cyclists who have developed into professional cyclists.

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