Question 1

Does Cookeville Bicycles require an appointment for repairs?

Accepted Answer

No appointment is needed. Customers can bring bicycles in for repair at any time during business hours.

Question 2

What electric bike brands and motor systems does the shop carry?

Accepted Answer

Cookeville Bicycles sells and services electric bikes from Giant, Dirwin, and Cannondale, equipped with Yamaha and Bosch motors that reach top speeds of 20–28 mph with a range of 35–65 miles per battery charge.

Question 3

Does Cookeville Bicycles offer financing options?

Accepted Answer

Yes, the shop offers 12 months same-as-cash financing through Synchrony, with the option to apply online or in store.

Question 4

Can the shop assemble and ship bikes purchased elsewhere?

Accepted Answer

Cookeville Bicycles offers assembly of bicycles purchased elsewhere for an estimated $150–$250, and can also disassemble, box, and ship customer bikes for $89.99 plus shipping costs.

Question 5

Does Cookeville Bicycles rent bicycles?

Accepted Answer

No, the shop does not offer bike rentals.

Question 6

What service packages does Cookeville Bicycles offer for regular maintenance?

Accepted Answer

The shop offers several maintenance packages including Prevention ($119.99), Prevention Plus ($129.99), Basic Inspection and Adjustment ($89.99), and Annual Peak Performance ($179.99), plus individual services like tube and labor installation starting at $10.99 plus $17.00 labor.

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