Question 1

What types of repair services does Circle Cycle offer?

Accepted Answer

Circle Cycle services all types of bicycles and offers brake adjustments, gear adjustments, suspension service, wheel building, custom builds, and full overhauls. The shop follows industry safety standards and best practices, with service packages ranging from basic tune-ups ($125+) to full overhauls ($350+).

Question 2

Is Circle Cycle employee-owned?

Accepted Answer

Yes, Circle Cycle is an independent, employee-owned and operated bicycle shop that has been serving the community since 2016.

Question 3

What is Circle Cycle's approach to customer service?

Accepted Answer

The shop emphasizes a 'People over Profit' philosophy and operates by a 'Safety First' principle. Circle Cycle aims to deliver honest, high-quality service with kindness and respect, tailoring recommendations and support personally to each rider's needs.

Question 4

Can Circle Cycle build custom bikes or complete custom builds?

Accepted Answer

Yes, the shop specializes in custom builds and can help bring custom bike ideas to life. Customers can call or message the shop with specific custom build requests or questions.

Question 5

What bicycles and brands does Circle Cycle carry?

Accepted Answer

Circle Cycle carries Electra, Fuji, Giant, and Surly bicycles, along with components and accessories from brands including Shimano, SRAM, and Teravail.

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