Question 1

Does Carytown Bicycle Co. offer bike demos or rentals?

Accepted Answer

Demos are coming soon at Carytown Bicycle Co. Interested riders can contact the shop or reserve a demo bike in advance. Demo bikes come equipped with flat or Shimano pedals, and riders may bring their own pedals for installation.

Question 2

What should someone bring when test-riding a demo bike at the shop?

Accepted Answer

Demo riders must bring their own helmet, as helmet use is mandatory. Riders should also have an ID and credit card ready, as the shop requires credit card pre-authorization and may request a deposit. Riders under 18 must have a parent present to sign the liability waiver.

Question 3

When was Carytown Bicycle Co. founded and what is its history?

Accepted Answer

Carytown Bicycle Co. was founded in 2007 in the historic Carytown shopping district of Richmond, VA. The shop has since expanded to include a second location in Henrico and is now part of the Incycle Marketplace, which provides access to an expanded online selection of bikes, pre-owned inventory, apparel, and gear.

Question 4

Does the shop handle in-house repairs and service?

Accepted Answer

Yes, Carytown Bicycle Co. operates in-house service and repair facilities at both its Richmond and Henrico locations. Customers can contact the shop's Rider Specialists to confirm specific services or parts availability before visiting.

Question 5

Does Carytown Bicycle Co. host group rides or events?

Accepted Answer

The shop organizes events and group rides, which are listed on its Eventbrite page. Customers can contact the Rider Specialists for details about upcoming rides and events.

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