Question 1

What is included in Cardinal Bicycle's New Bike Package?

Accepted Answer

Every new bike purchase comes with Cardinal Bicycle's New Bike Package, valued at over $400, to help make the bike buying process seamless.

Question 2

Does Cardinal Bicycle offer professional bike fit services?

Accepted Answer

Yes, Cardinal Bicycle provides Retül Premium Bike Fit Services using Retül Bike Fit technology, available to recreational and professional riders to help achieve pain-free riding, maximize performance, and reduce injury risk.

Question 3

Can the shop service mountain bike suspension in-house?

Accepted Answer

Cardinal Bicycle is one of the few bike shops in the region with in-house tools and expertise to provide comprehensive mountain bike suspension service, from basic fork lowers and air can service to full fork and shock overhauls.

Question 4

What service packages does Cardinal Bicycle offer, and do they include parts?

Accepted Answer

The shop offers four tiered tune-up packages (Bronze $99, Silver $175, Gold $265, Platinum $450) ranging from basic safety checks to full overhauls. Service packages do not include required parts; mechanics will notify customers of any additional work and parts needed.

Question 5

Does Cardinal Bicycle have a café on-site?

Accepted Answer

Yes, the Cardinal Cafe is located at the shop and offers coffee, fresh juice, lunch options, and local beers, with a focus on fresh and healthy food sourced from local partners.

Question 6

Does the shop operate one location or multiple locations in Roanoke?

Accepted Answer

Cardinal Bicycle operates two service locations: one at Grandin Village (1312 Winborne St SW) and another on Orange Avenue (2901 Orange Ave NE) in Roanoke.

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