Does Breakaway Bikes offer custom bike builds?

Yes. The shop specializes in custom builds and offers consultation on build projects. Services include wheel building and custom assembly work.

What repair and maintenance services does Breakaway Bikes provide?

The shop offers tune-ups, general maintenance, and custom builds. A standard tune-up is recommended yearly for most cyclists to maintain drivetrain and wheel condition.

Does Breakaway Bikes rent or demo bikes?

Yes. The shop offers both rentals and demo bikes for customers who want to try something new or take a day ride.

What is Breakaway Bikes' return policy?

The shop offers a 30-day satisfaction guarantee on all purchases. Items can be exchanged or refunded within 30 days if the customer is not satisfied.

Does Breakaway Bikes ship bikes and parts?

Shipping is available for most apparel and accessory items, which typically ship within 1–3 business days. Some bikes may not be eligible for shipping due to dealer agreements. In-store pickup is free and most orders are ready within one business day.

What is the background and expertise of Breakaway Bikes' team?

The shop is mountain bike-centric with a team rooted in the early days of mountain biking, combining over 100 years of combined industry experience. The owner, Kevin Gambini, purchased the shop in November 2014 and moved it to its current Montgomery Drive location in Santa Rosa in 2015 to better serve customers and access nearby Trione-Annadel State Park.