Question 1

What bike rental delivery options does Black Tie offer in Mammoth?

Accepted Answer

Black Tie offers free delivery of rental equipment to vacation accommodations in Mammoth with a 2-day rental minimum; a delivery fee applies for shorter rentals. A shop expert delivers the gear, sets it up, and can pick it up from the guest's location when the rental ends.

Question 2

What types of bikes and equipment are available to rent?

Accepted Answer

Black Tie rents e-bikes from Rad Power Bikes and Aventon, e-mountain bikes from Trek and Aventon, standard mountain bikes from Trek, kids' bikes, inflatable paddle boards from Sol and ROC Paddle Boards, and inflatable kayaks from Sol.

Question 3

Can customers pick up rentals at the physical shop location?

Accepted Answer

Yes, the shop is located at 501 Old Mammoth Road (next to Vons) in the center of town, directly adjacent to the Town Bike Loop, and operates as a walk-in rental facility with a full retail shop carrying parts, clothing, and accessories.

Question 4

What is Black Tie's cancellation and refund policy?

Accepted Answer

Black Tie offers a full refund for cancellations made more than 48 hours in advance. Guests needing to adjust reservations within 48 hours should contact the location directly.

Question 5

Does Black Tie operate year-round in Mammoth?

Accepted Answer

Yes, Black Tie operates both a summer bike rental operation and a winter ski and snowboard rental operation, serving as a year-round outdoor rental provider in Mammoth Lakes.

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