Question 1

Does Bike Works service bikes purchased elsewhere?

Accepted Answer

Yes. Bike Works services all types of bicycles and e-bikes regardless of where they were purchased.

Question 2

What certifications do the mechanics at Bike Works hold?

Accepted Answer

Mechanics at Bike Works are Shimano and SRAM certified. The shop is also Bosch, Shimano, and Yamaha certified for e-bike diagnostics and service. Several mechanics are USA Cycling certified race mechanics.

Question 3

What is The Bike Works nonprofit partnership?

Accepted Answer

Bike Works partners with The Bike Works, a 501(c)(3) nonprofit organization that operates out of the shop. The nonprofit offers DIY tool stations for repairs, hands-on educational workshops, an Earn-A-Bike program for youth and adults, and sells a selection of reconditioned bikes.

Question 4

Does Bike Works offer test rides?

Accepted Answer

Yes. Customers are invited to visit the shop for a test ride.

Question 5

Is Bike Works a specialty shop for e-bikes?

Accepted Answer

Yes. Bike Works is an e-bike specialty shop carrying brands including Bulls, Aventon, Tern, Giant, Liv, Yuba, Urtopia, Ride1UP, Momentum, Addmotor, iZip, and Diamondback, with certified mechanics for e-bike service and diagnostics.

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