Question 1

Does Bicycle Pro Shop offer custom wheel building?

Accepted Answer

Yes. The shop builds custom wheels starting at $125 labor for one wheel; customers can select their own hubs, rims, and spokes, or consult with staff to find parts matching budget and intended use.

Question 2

What bike service packages does the shop offer?

Accepted Answer

Bicycle Pro Shop offers five tiered service packages: Safety Check ($95), Annual Tune-Up ($190), Premium Tune-Up ($275), Full Overhaul ($490), and Full Suspension MTB Overhaul ($700, plus $100 extra if pivot bearings need replacement). Custom wheel builds are also available.

Question 3

How does appointment scheduling work for bike service?

Accepted Answer

Customers can purchase a service package online to reserve the next available spot in the queue; the shop contacts them within 24 hours to confirm the appointment date and time and provide curbside drop-off and pick-up instructions. Alternatively, customers can call Georgetown at 202-337-0311 or Springfield at 571-297-4227 to schedule directly.

Question 4

Does Bicycle Pro Shop have a price-match policy?

Accepted Answer

Yes. The shop offers a price-match policy for customers who find a better deal elsewhere on products the shop carries; customers should email the shop with the competing offer for consideration.

Question 5

Does Bicycle Pro Shop offer financing options?

Accepted Answer

Yes. The shop partners with Synchrony Financial to offer 6-month and 12-month interest-free financing on bike purchases.

Question 6

How long has Bicycle Pro Shop been in business?

Accepted Answer

Bicycle Pro Shop has been offering bicycle sales and service since 1958 and operates two locations in Northern Virginia and Washington, DC.

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Trek Bicycle Springfield

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What they offer

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Frequently asked questions

Does Bicycle Pro Shop offer custom wheel building?

What bike service packages does the shop offer?

How does appointment scheduling work for bike service?

Does Bicycle Pro Shop have a price-match policy?

Does Bicycle Pro Shop offer financing options?

How long has Bicycle Pro Shop been in business?

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