Question 1

What services does Bicycle Garage offer beyond bike sales?

Accepted Answer

Bicycle Garage provides professional bike repair and bike fitting services. The shop describes itself as a full-service destination capable of handling service and repair work for cyclists at all levels.

Question 2

What is Bicycle Garage's return and satisfaction policy?

Accepted Answer

The shop offers a 30-day satisfaction guarantee on purchases, allowing customers to return items for replacement or refund. Merchandise that appears used may be subject to a restocking fee, and special order bicycles require a 20% restocking fee.

Question 3

Does Bicycle Garage accept walk-in customers, or are appointments required?

Accepted Answer

The shop welcomes walk-in customers with the tagline 'Walk In. Ride Out.' Operating hours are Monday–Friday 12:00 pm to 6:00 pm, Saturday 10:00 am to 4:00 pm, and Sunday 12:00 pm to 4:00 pm at the location on S. Morton Street on the B-Line.

Question 4

What financing options are available at Bicycle Garage?

Accepted Answer

The shop offers Klarna financing online at checkout and provides in-store financing options as well.

Question 5

How does in-store pickup work at Bicycle Garage?

Accepted Answer

Most orders are ready for pickup within one business day. Customers should call ahead to confirm orders for quicker pickup times. Unless special arrangements are made, orders must be picked up within 10 days or a 10% restocking fee applies.

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