What suspension services does Bicycle Express offer in-house?

The shop performs vacuum bleeds and nitrogen charges suspension systems in-house, alongside flat tire repairs, full suspension rebuilds, and tune-ups.

Does Bicycle Express offer a price-match guarantee?

Yes. The shop honors a price-match guarantee on anything it sells.

Who should contact the shop for service work versus sales inquiries?

Customers with repair or service questions should email Matt@bikeexpressvt.com (Service Manager), while sales and shop management inquiries go to Noah@bikeexpressvt.com (Owner).

What is the history of Bicycle Express?

Bicycle Express was established in 2006 by brothers Noah and Ezra Tautfest in Northfield, VT, initially operating out of their family garage before moving to a rented storefront. The shop relocated to its current Waterbury location in 2017.

What is the shop's approach to carrying brands and customer service?

The shop carries only brands its team believes in and focuses on finding the right bikes for customers and building strong relationships with riders of all experience levels, regardless of the type of bike they ride.