Question 1

Does Basalt Bike & Ski offer bicycle repair and maintenance services?

Accepted Answer

Yes, Basalt Bike & Ski has professional bicycle mechanics on staff equipped with the latest tools. The shop can service most bicycle products in-house, though turnaround times vary depending on current demand.

Question 2

What is the relationship between Basalt Bike & Ski and Cripple Creek Bike & Backcountry?

Accepted Answer

Basalt Bike & Ski is partnered with Cripple Creek Bike & Backcountry, which expanded into cycling after recognizing that many backcountry skiers are also passionate cyclists. This partnership allows the shop to offer high-quality road, gravel, and mountain biking gear year-round.

Question 3

Does Basalt Bike & Ski have experience servicing e-bikes?

Accepted Answer

Yes, the shop's bike technicians are trained in e-bike maintenance, including battery and motor service. Cripple Creek Bike & Backcountry, the parent organization, specializes in e-bikes and maintains one of the best e-bike selections in Colorado.

Question 4

Does Basalt Bike & Ski offer a bike trade-in program?

Accepted Answer

Yes, the shop offers a bicycle trade-in program where customers can receive store credit toward their next bike purchase.

Question 5

Can customers book an appointment at Basalt Bike & Ski?

Accepted Answer

Yes, the shop offers the ability to book an appointment, in addition to accepting walk-in customers.

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