Question 1

Does Erik's offer same-day bike repair?

Accepted Answer

Yes, Erik's provides same-day bike repair and tune-ups on most common services, including flat tire repair, gear adjustments, brake adjustments, and headset adjustments.

Question 2

What bike services does Erik's have beyond basic tune-ups?

Accepted Answer

Erik's offers a full-service workshop including wheel building and truing, drivetrain service with electronic shifting custom tuning and firmware updates, suspension work (dropper post installation and service, front suspension rebuild and overhaul, rear shock air service), brake service including hydraulic disc brake bleeding and rotor truing, and complete drivetrain replacement.

Question 3

Does Erik's service e-bikes?

Accepted Answer

Yes, Erik's carries e-bike sales and provides repair service for electric bikes.

Question 4

What happens when a customer buys a new bike from Erik's?

Accepted Answer

Customers receive a complimentary 90-day safety check with every bike purchase.

Question 5

Does Erik's offer ski and snowboard services year-round?

Accepted Answer

Erik's provides complete ski and snowboard tuning, waxing, edge sharpening, base repair, and binding services. The shop also offers a Kids' Ski & Snowboard Leasing Program available November through March for customers with growing riders.

Question 6

What's included when buying skis or a snowboard from Erik's?

Accepted Answer

New ski or snowboard purchases include free binding installation and free hot waxing service.

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