Question 1

Does Ardent Bicycles require an appointment for bike repair and maintenance?

Accepted Answer

No appointment is needed for tuning and repair services. Customers can bring their bike in for on-the-spot estimates, and the shop provides same-day estimates for simple jobs or calls the following day for more complex work. Typical turnaround time is three days to one week.

Question 2

What bike fitting services does the shop offer?

Accepted Answer

Ardent Bicycles offers both basic and comprehensive bike fitting services. A basic fitting (15 minutes) covers key body dimensions and a test ride with recommendations for bike size and model. A comprehensive fitting includes an in-depth physical evaluation, riding history, and injury assessment to optimize performance. The shop recommends a basic fitting every six months as the body changes.

Question 3

Who is the lead mechanic at Ardent Bicycles?

Accepted Answer

Peter Gustafson is the lead mechanic with over 20 years of experience in the bike industry. Before joining the shop, he worked internationally as a mountain bike suspension race technician for Fox Factory, supporting professional MTB athletes. He specializes in both road and mountain bikes with a particular expertise in suspension systems.

Question 4

What rental equipment does Ardent Bicycles offer?

Accepted Answer

The shop rents fat bikes, mountain bikes, road bikes, Nordic XC skis, and snowshoes. Customers can book rentals in advance and the shop can answer sizing, style, and riding questions to help match the right equipment.

Question 5

What types of repair and maintenance services are available?

Accepted Answer

Ardent Bicycles offers a full range of services for road, mountain, and electric bikes, including brake and derailleur work, bike builds, tire and wheel service, and suspension service. The shop states there is no job too big or too small.

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