Question 1

What is AJ's Bikes' return and satisfaction policy?

Accepted Answer

AJ's Bikes offers a 30-day satisfaction guarantee; items can be returned for replacement or refund within that window. A 20% restocking fee applies to bicycles, built skateboards, and special orders. Merchandise that appears used is subject to a restocking fee, and returns over $100 require a return authorization number.

Question 2

Does the shop offer bike rentals?

Accepted Answer

Yes, AJ's Bikes rents a wide variety of mountain and road bikes. Rental prices can be credited toward a bike purchase for up to 90 days, with a maximum credit limit of $200 and a cap of 50% of the purchase price.

Question 3

What are the in-store pickup and shipping options?

Accepted Answer

Most online orders are ready for in-store pickup after 4:00 pm the day after being received; expedited pickup can be arranged by contacting the shop. Orders must be picked up within 10 days or a 10% restocking fee applies. For shipping, AJ's Bikes uses UPS and ships from Valrico, Florida to the Continental U.S. only, typically dispatching one business day after order placement.

Question 4

Does AJ's Bikes offer layaway or financing options?

Accepted Answer

The shop offers a 90-day in-store layaway program requiring a non-refundable deposit (typically 50% down) to hold merchandise. Flexible financing options are also available.

Question 5

What services does the shop's service department provide?

Accepted Answer

AJ's Bikes' service department handles repairs and maintenance performed by experienced staff, including tune-ups, component installs, and other work with quick turnaround times.

Question 6

Does AJ's Bikes have special ordering capabilities?

Accepted Answer

Yes, the shop will research and assist customers in ordering cycling products not in stock. Customers can email info@ajsbikesandboards.com to request special orders, and backordered items are billed only when actually shipped.

AJ's Bikes

About

Brands carried

What they offer

Hours

Frequently asked questions

Tampa Bay EBikes

Trek Bicycle Tampa South

Trek Bicycle Dunedin

Tampa Bay eBikes - Dunedin Location

Rad Bikes, Beach, Surf and Rentals

St. Pete Biking

More bike shops
in Florida.

Browse bike shops

Photos