Question 1

What comes with a bike purchase from Advanced Cycles?

Accepted Answer

Every bike purchase includes complimentary lifetime adjustments for gears, brakes, and rear derailleur. This means common adjustments are covered for as long as the customer owns the bike.

Question 2

Does Advanced Cycles offer online ordering with in-store pickup?

Accepted Answer

Yes, customers can shop online and choose either the Orlando or Maitland location for pickup. Most orders are ready within one business day, and in-store pickup is free for all items including bikes.

Question 3

What bike service does Advanced Cycles provide?

Accepted Answer

The shop offers comprehensive tune-up packages and targeted component repairs for minor adjustments or specific issues. Customers can visit for a free service estimate.

Question 4

What is the shop's return policy on bikes and frames?

Accepted Answer

Bicycles, frames, and rims are subject to a 25% restocking fee on returns or exchanges. Other apparel and components must be in new, unused condition with original tags and receipt within 30 days for a full refund or exchange.

Question 5

Does Advanced Cycles offer test rides?

Accepted Answer

Yes, customers can visit either location to find their dream bike and take a test ride. The shop's team ensures proper bike selection and correct frame sizing for comfort and safety.

Question 6

Who owns Advanced Cycles and what is their background?

Accepted Answer

Advanced Cycles is owned by Laz Mencia, a former professional cyclist with over 20 years of experience in the cycling industry. He combines racing knowledge with a focus on delivering quality products and service to all riders.

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