Question 1

What makes ACME's bicycle fitting process distinctive?

Accepted Answer

ACME is a fit-first studio that has refined its fitting procedure over 14+ years of experience. Rather than relying on static measurements or rules of thumb based on limb length, the shop uses a customized approach that optimizes cycling position to match each rider's individual goals, flexibility, strengths, and weaknesses. Both locations employ certified fitters: the Katonah location's Colin Tanner holds Guru and Retul certifications, while the Brooklyn location's Jonathan Blyer holds the highest accreditation from the International Bike Fit Institute.

Question 2

What bicycle brands does ACME specialize in?

Accepted Answer

ACME partners with premium brands including No. 22, Factor, Moots, Time, ENVE, Orbea, Open, Parlee, Wilier, Colnago, and Look, among others. Each bicycle is carefully selected and outfitted with components matched to the customer's specific needs and wants, rather than stocked from mass-market inventory.

Question 3

Does the shop require an appointment?

Accepted Answer

The Katonah location operates on a walk-in schedule (Tuesday–Saturday, 10–5), while the Brooklyn location operates by appointment only and customers must contact the shop to schedule a visit.

Question 4

What expertise do ACME's staff bring beyond bike fitting and repair?

Accepted Answer

The shop's team includes specialists across multiple disciplines: Colin Tanner is a former USA Cycling certified coach with a background in physical therapy; Jonathan Blyer holds a degree in Mechanical Engineering and is a former professional engineer; Greg Close is a multisport/endurance coach and former professional triathlete with certifications in coaching, biomechanics, and nutrition; and James Martin brings a competitive cycling background including a win at Unbound Gravel.

Question 5

Does ACME offer services beyond fitting and sales?

Accepted Answer

Yes, the shop operates a top-notch repair and service department focused on bike-body harmony, offering comprehensive work ranging from upgrades to full restoration and getting rides back into perfect working order.

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